Disruptive technologies have become a norm for organizations trying to keep up with the dynamic transformation challenges being presented. In order to achieve customer satisfaction, it is essential to provide a seamless service delivery experience. Attend this keynote panel to learn how automating operations workflows and having an efficient service reliability platform can help you deliver remarkable and uninterrupted services.

• Accelerating development with low-code workflows that proactively address reliability issues
• How to lower your risks and resolve issues faster with automated incident response and management
• Benefits of Streamlining on-call, minimizing manual tasks, and driving collaboration and productivity across teams

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How does your organization remain resilient and thrive in a world that is constantly changing? To adapt, you need to make smarter decisions. Intelligent composable businesses use AI to make decisions informed by data and adapt to act on those decisions in near real time. AI for business will enable you to drive outcomes that are timely, relevant and contextual. In this session, you’ll hear how companies are putting AI to work to drive outcomes.

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Digital transformation is enabling “data democratization,” where every function and department can employ analytics to improve their business. However, successful adoption requires data literacy in the organization, where employees are comfortable reading, working with, analyzing and communicating with data. Qlik has been a pioneer in developing a practical and scalable data literacy curriculum to upskill the workforce. These proven techniques are not tied to a specific tool or technology and apply to a wide range of business analytics. Increased data literacy can deliver immediate value and studies show it leads to increased financial performance.

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As the digital landscape continues to change, and customers have come to expect more, it is vital for a company’s strategies to evolve. Artificial Intelligence (AI) is reshaping the ways businesses can scale efficiently and confidently to keep up with growing customer demands. The reactive, static, one-size-fits-all approach to support is no longer enough. Knowing that customers are 170% more likely to engage when a business reaches out proactively and that 91% of consumers are more loyal to brands that provide personal experiences across the entire customer journey. Join us, to learn how Ada’s no-code engagement platform can create personalized, proactive marketing campaigns at scale and transform brand interactions.

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If your organization is like most, more time goes into finding and preparing enterprise data than deriving actionable intelligence from it. As data landscapes continue to become more extensive and complex, so does the CIO/CDO challenge of flipping this paradigm. In this interactive panel session, we’ll discuss:

• The top challenges IT teams face when developing, managing and documenting data pipelines
• Opportunities to close the data intelligence gap between technical and business stakeholders
• How automation builds and maps data pipelines faster, providing visibility and greater opportunities for meaningful analysis
• Laying the groundwork to reduce risks and deliver major data and digital transformation initiatives more quickly

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